TrPegion Privacy Policy

**Effective Date:** 05 Oct 2025

Welcome to TrPegion (referred to as “we”, “us”, or “our”). We are dedicated to protecting your privacy and ensuring a safe experience when using our website trpegion.com and our services (the “Platform”). This Privacy Policy explains how we collect, use, share, and protect your information, along with your rights and choices regarding that information.

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### 1. Information We Collect

#### 1.1 Information You Provide

We collect information you give us directly when you:

* Register for an account (as a student or instructor), enroll in courses, submit assignments, or communicate with us.
* Provide your name, email address, phone number, billing address, and password.
* Submit payment or billing information (such as credit card or bank account), which we handle securely.
* Upload profile pictures, documents, or other content (like videos, slides, or assignments).
* Interact in forums or Q&A sections, or leave reviews and ratings.

#### 1.2 Automatically Collected Information

When you use our Platform, we automatically gather specific information:

* Device details (like IP address, browser type/version, operating system).
* Usage data (including pages visited, course pages viewed, time spent, and clickstream).
* Log data (such as server logs and error logs).
* Cookies and similar tracking technologies (refer to Section 5).

#### 1.3 Third-Party Sources

We may receive information about you from third-party services, including:

* Payment processors (to confirm payments).
* Social networks (if you log in through social login).
* Analytics or advertising partners.

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### 2. How We Use Your Information

We use the information we gather to:

* Provide, maintain, and improve the Platform and our services.
* Process your course enrollments, billing, and payments.
* Communicate with you through notifications, announcements, and support.
* Personalize your experience, including recommending courses and tailoring content.
* Analyze usage, trends, and conduct research.
* Prevent fraud, abuse, and security issues.
* Enforce our Terms of Use and other policies.
* Comply with legal obligations.

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### 3. Sharing and Disclosure

We may share your information in the following situations:

* **With instructors:** to deliver courses, review assignments, and interact with you.
* **Service Providers:** with third parties that perform services on our behalf (like payment processors or analytics providers).
* **Business Transfers:** in the event of a merger, acquisition, or asset sale.
* **Legal Requirements:** when mandated by law, to respond to legal requests, or to protect rights or safety.
* **With your consent.**

We will not rent or sell your personal information to third parties for marketing without your permission.

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### 4. Your Choices & Rights

* **Account Information:** You can access and update your profile, email, password, and more.
* **Communications:** You can opt out of promotional emails.
* **Cookies:** You can manage or disable cookies through your browser settings (see Section 5).
* **Delete Account:** You may request to delete your account and associated data, subject to retaining certain data for legal or business reasons.
* **Legal Rights:** Depending on where you are, you may have rights such as accessing, correcting, deleting your data, data portability, objecting, restricting, or withdrawing consent.

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### 5. Cookies & Tracking Technologies

We use cookies, web beacons, pixels, local storage, and similar technologies to collect usage information and remember your preferences.

* **Essential cookies:** needed for basic functions (like login and security).
* **Performance & analytics cookies:** to monitor usage and performance.
* **Advertising/marketing cookies:** to show relevant offers or course recommendations.

You can control cookies through your browser settings (for instance, refuse all cookies, force alerts, or delete cookies). However, turning off cookies may impact how some parts of the Platform function.

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### 6. Data Security

We apply industry-standard technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no system is fully secure. We cannot guarantee absolute safety. In case of a data breach, we will adhere to applicable notification laws.

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### 7. Data Retention

We keep personal data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or allowed by law. Even if you delete your account, we may retain aggregated or anonymized data or data necessary for legal, tax, or fraud prevention reasons.

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### 8. International Transfers

Since we operate globally, your information may be transferred to and processed in countries outside of your own. If you are outside Bangladesh, your data may be sent to countries with different data protection laws. We will take steps to ensure appropriate protections are in place.

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### 9. Children’s Privacy

Our Platform is not meant for children under the age of 13 (or the applicable minimum age in your area). If we find out that we have collected information from a child under that age without parental consent, we will delete that information.

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### 10. Third-Party Links & Embedded Content

Our Platform may include links to third-party websites or embed third-party content (such as videos or tools). Those third parties have their own privacy practices. We are not responsible for them. We encourage you to review their policies.

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### 11. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the new version with a revised “Effective Date.” If changes are significant, we will provide additional notices (for example, via email).

Your continued use of the Platform after the changes indicates your acceptance of the updated policy.

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### 12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your data, you can reach us at:

                                   

 

Email:  info@trpegion.com